We aim to deliver within 3 – 5 days and the vast majority of our orders arrive within this timescale. However, on rare occasions these can sometimes take longer due to unforeseen circumstances – tracking information should be available for you to check the progress of your order but if your delivery has not arrived within 7 days of purchase then please contact our Customer Service team.
Please note that if you place a very large order it may need to be delivered by pallet, in which case we will contact you to arrange a day for delivery.
We use professional courier services to deliver our products.
Some of our couriers may deliver at the weekend but unfortunately, it’s not something we can guarantee.
Of course, please contact us.and we'll be happy to help.
Of course, if you need to cancel your order at any point, please contact us.
AMONAX only ships to the UK at present. We are hoping to offer international shipping in future.
After delivery we will email you to update you with the status of your order. To check the status of your order, you can get in touch with our customer services team. For data protection, please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.
Check your junk mail just in case our confirmation email has gone in there. If you still can’t see it, please Contact Us and our customer services team will check your order has been successfully received. For data protection, please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.
In the event that we discover a pricing error after your order has been placed, we will contact you to offer you the choice of either a full refund OR continuing with the order at the correct price. If you discover a discrepancy with your billing, then please get in touch with us as soon as possible.