This privacy policy sets out how Amonax uses and protects any information that you give Amonax when you use this website. Amonax is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Amonax may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

WHAT WE COLLECT

We may collect the following information:

Personal contact information, such as your first and last name, email and mailing addresses, and phone number.

  • Transaction information, such as your billing and shipping address, purchase details, and payment information.
  • Registration information, such as information that may be related to a service, an account or an event you register for.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.
  • Usage information, such as information about how you use the services and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the services.
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

For the exhaustive list of cookies we collect see the ‘list of cookies we collect’ section.

We may maintain pages on social media platforms, such as Facebook, LinkedIn, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources and data providers.

  

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service. It also helps us with our internal record keeping.

Provided you give us your consent, we may also use this information for the following reasons:

  • To improve our products and services.
  • To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • For market research purposes.
  • To contact you by email, phone, fax or mail.
  • To customize the website so it’s more in line with your interests.

 

Shopify

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please read Shopify’ Terms of Service or Privacy Statement.

 

Children 

Our website and services are not intended for children, and we do not collect personal information from them. We define "children" as follows:

Residents outside of Europe: anyone under 13 years old; and

Residents of Europe: anyone under 16 years old, or the age needed to consent to the processing of personal information in your country of residence.

If we learn we have collected or received personal information from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact us at info@amonax.com.

 

SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We only keep your personal data for as long as necessary and with your consent. Our data retention periods are as following:

  • Our data retention periods are as following:
  • For internal record keeping: 6 years
  • Order history: 6 years to cover our responsibilities under the Consumer Protection act 1987
  • Marketing activities: 2 years from last communication responded to and only with your expressed permission, which you can remove at any time.

 

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

TYPES OF COOKIES WE USE

STRICTLY NECESSARY

These cookies are necessary for allowing you to use our website. They are not there to collect personal information on you. Turning these cookies off would prevent you from browsing our website. They are purely functional.

 

MARKETING

Marketing cookies help us to learn more about our visitors, including how they discover and use our website. 

 

LINKS TO OTHER WEBSITES and mobile applications

Our website may contain links to other websites, mobile applications, and other online services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions.  Other websites and services follow different rules regarding the collection, use and sharing of your personal information.  We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

 

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

Under the EU’s General Data Protection Regulation (GDPR) you can request to see a copy of the information we hold on you. To see these details, email us on info@amonax.com or write to us at Unit 67,  Haviland Road,  Ferndown Industrial Estate,  Wimborne,  Dorset,BH21 7PY

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

STRICTLY NECESSARY

COOKIE name 

Cookie Description 

CART 

The association with your shopping cart.

CATEGORY_INFO 

Stores the category info on the page, that allows to display pages more quickly.

CURRENCY 

Your preferred currency

CUSTOMER 

An encrypted version of your customer id with the store.

CUSTOMER_AUTH 

An indicator if you are currently logged into the store.

CUSTOMER_INFO 

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS 

Stores the Customer Segment ID

EXTERNAL_NO_CACHE 

A flag, which indicates whether caching is disabled or not.

FRONTEND 

Your session ID on the server.

GUEST-VIEW 

Allows guests to edit their orders.

LAST_CATEGORY 

The last category you visited.

LAST_PRODUCT 

The most recent product you have viewed.

NEWMESSAGE 

Indicates whether a new message has been received.

NO_CACHE 

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART 

A link to information about your cart and viewing history if you have asked the site.

STORE 

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE 

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS 

The products that you have recently viewed.

 

MARKETING

Marketing Source 

Cookie Description 

Facebook Connect

Facebook connect allows you to sign into our website using your Facebook login if you wish.

Facebook Custom Audience

Facebook custom audience cookies allow us to gather demographic data about our users in order to learn how to reach a new audience.

Retargeting (Google)

We use Google to target our advertising based on information we or they have collected. You may opt out here: Google Display Network ads preferences

Universal Analytics (Google)

These cookies are used to collect information about how our visitors use our website. They collect the information anonymously. You can read more information here: Google’s Privacy Policy.

YouTube

We may embed YouTube videos from our official YouTube channel. This mode may set cookies on your computer once you click on the YouTube video player embedded videos.

Tidio (live chat)

Tidio cookies allow us to see when we are talking to someone on live chat who has previously visited our website, so that we can improve our communications with our visitors.

 

In addition to our marketing cookies, we may also use Trustpilot as a data processor. Trustpilot works with the company to collect feedback from our customers on our behalf, so that we can improve our products and services. If you do not wish to take part then please contact us so that we can remove you from this service.

 

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it our website. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our services.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on our website (or as otherwise indicated at the time of posting). In all cases, your continued use of the services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

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